Last week, we started with what exactly human-centered design is and why current systems are not working with the methods of human-centered designs. Today’s blog is going to focus on the best steps to implement human-centered design in the healthcare field.
There are currently over 2 million nurses in the United States. This is a huge number. The Bureau of Labor Statistics estimates that the healthcare field will grow up to 18 percent over the next decade! This includes physicians, nurses, cardiologists, and more!
What Are The Steps To Implementing The Best Human-Centered Design In Healthcare?
- Inspiration: This is the first phase when it comes to building human-centered designs. The first step is getting the right idea. This will set you up for success for the project from the moment you start until the very end. An important part of this step is to know your audience. Are you building a pediatric hospital? Are you building a women’s hospital? The list goes on and on. Furthermore, while you are building for a set targeted audience, it is important to know who else will be accompanying these patients. The people who will be accompanying these patients are the ones who will be taking care of them. This can be achieved through surveys, group interviews, focus-groups, and more!
- Ideation: This is the step that starts to bring all the feedback from focus-groups, interviews, and speaking with patients; and using this feedback to brainstorm. This is the moment you’ll come to realize that the design is not just “for looks.” The design needs to be functional for everyone. The best thing to do is create a few concepts, make a framework, and basic design principles. You can also get visual by creating a business model, using the feedback to create storyboards, and even creating real life sculptures and drawings. Another strategy is to take all your ideas and feedback and have everyone put their top five ideas into the room and explain why. This may lead to better design methods and bring fresh ideas to the table.
- Implementation: This is when the inspiration and ideation start to come full circle to bring you to the implementation phase. In this phase, this is where you take everything from the first two phases and bring them to life. This could be done through, live prototyping. This is when you run real life tests and see if yours ideas will be as practical as they may seem to be on paper.
All of these phases lead to better helping everyone who will be inhabiting and working in these hospital settings. However, like we stated above, each one of these people will experience the hospital in different ways. One way people could experience is, a patient who is either happy or unhappy with their care. Another angle is a physician or nurse can find their the current hospital’s system does not work and makes their job even harder, which can cause burn-out.
Moduflex, LLC is part of the human-centered design and approach. We made our nurse server storage units easily accessible from the hallways and inside each patient’s room. We know that #StorageMatters! For more information, contact us today!